teamative provides consulting, development, and delivery of IT projects across Europe.
With SAP and ServiceNow at the core, alongside custom software engineering and
DevOps, we help simplify processes, implement digital solutions, and successfully
manage complex transformation initiatives. In addition, we offer flexible resourcing to
scale teams as needed.
With around 400 internal employees and more than 750 experts in total, teamative
combines deep in-house expertise with needs-based staff augmentation – reflected
in long-term, trusted partnerships with renowned companies across a wide range of
industries.
This is why, for over 20 years, we have stood for quality, scalability, and cost efficiency – delivering from Stuttgart, Bratislava, and more than ten European tech
hubs.
ServiceNow Developer (ITOM) with German (m/f/d)
remote (EU)
Full-time
Permanent employee
about teamative
Welcome
To further expand our expert team, we are looking for a Senior Consultant ServiceNow ITOM / CMDB (m/f/d) who can bridge the gap between traditional IT Operations Management (ITOM) and the new era of AI-driven operations.
This position can be performed remotely from anywhere in Germany. Occasional team meetings in Stuttgart and customer engagements are planned.
Your tasks
Building the Foundation for Modern IT Organizations
You design CMDB and CSDM architectures that serve as a single source of truth—scalable, well-structured, and ready for AI use cases.
Bringing Transparency to Infrastructure
Using Discovery, Service Mapping, and smart integrations, you create true end-to-end visibility across hybrid IT environments.
Bringing Order to Alert Chaos
Through Event Management and AIOps approaches, you transform unstructured alerts into actionable insights—enabling proactive rather than reactive operations.
Aligning IT with Business Needs
You model services instead of systems, creating the foundation for impact analysis, automation, and stable business processes.
Driving Innovation in Operations
You evaluate new features such as Generative AI within the ServiceNow ecosystem (e.g., Now Assist for ITOM) and demonstrate how they can deliver real business value.
Acting as a Trusted Advisor
You lead workshops, advise decision-makers, and develop roadmaps for organizations ranging from mid-sized companies to large enterprises.
You design CMDB and CSDM architectures that serve as a single source of truth—scalable, well-structured, and ready for AI use cases.
Bringing Transparency to Infrastructure
Using Discovery, Service Mapping, and smart integrations, you create true end-to-end visibility across hybrid IT environments.
Bringing Order to Alert Chaos
Through Event Management and AIOps approaches, you transform unstructured alerts into actionable insights—enabling proactive rather than reactive operations.
Aligning IT with Business Needs
You model services instead of systems, creating the foundation for impact analysis, automation, and stable business processes.
Driving Innovation in Operations
You evaluate new features such as Generative AI within the ServiceNow ecosystem (e.g., Now Assist for ITOM) and demonstrate how they can deliver real business value.
Acting as a Trusted Advisor
You lead workshops, advise decision-makers, and develop roadmaps for organizations ranging from mid-sized companies to large enterprises.
Your profile
Several years of experience with ServiceNow ITOM (Discovery, Event Management, Service Mapping, CMDB)
Strong knowledge of CSDM and service-oriented architecture design
Experience with IRE, Patterns, and integrations (e.g., Service Graph Connectors)
Ideally, certifications such as CIS Discovery or CIS Event Management
Initial experience with AIOps or Generative AI (not required, but a strong advantage)
Ability to work effectively with both enterprise stakeholders and pragmatic mid-sized business environments (SMEs)
Strong knowledge of CSDM and service-oriented architecture design
Experience with IRE, Patterns, and integrations (e.g., Service Graph Connectors)
Ideally, certifications such as CIS Discovery or CIS Event Management
Initial experience with AIOps or Generative AI (not required, but a strong advantage)
Ability to work effectively with both enterprise stakeholders and pragmatic mid-sized business environments (SMEs)
Language
EN
About us
The Demo Daten GmbH is a fictional company created by Personio to familiarize our customers with our software.